Make a Claim

In the event that you receive a request from the HMRC, please contact FeeProtect via email at feeprotect@straightsolutions.co.uk and reference your policy number. 

You should notify us of the claim as soon as you become aware of an enquiry and prior to your accountant incurring any fees dealing with the enquiry. We will then liaise directly with your accountant in respect of approving fees and settling invoices. 

Please note that all fees incurred by your accountant must be approved by us in advance of them undertaking the work. Essentially we require an estimate for the cost of work in advance, in order to control costs and keep your premiums low.